Delivery of stocked items will typically take between 48 hours and 1 week depending on the location you are based in. Larger bulky orders may take an extra 1-2 days.
The cost varies depending on the exact style you choose, though rest assured they are extremely good value and high quality.
Yes - the products are frost resistant.
You can checkout online or request an invoice to be sent with a credit card payment link. We also accept PayPal.
They are made of LDPE plastics, and RealTex colours and UV Inhibitors. The LDPE panels can be recycled through suitable recycling services.
Please contact us at firstname.lastname@example.org to discuss large jobs - from there we can quote you very competitive pricing, and full container options.
Yes we do - our warehouse is located at 3353 NW 74th Ave | Miami | FL | 33122 - appointments need to be made in advance. If you choose to collect your order at checkout, you can do so from this address.
Designer Plants accepts returns. Returns will need to be returned to our warehouse in Miami. The initial postage paid for by Designer Plants will be deducted and the balance refunded less a 10% restocking fee. Returns must be made within 30 days. Should you wish to cancel or return your order you may do so. A $25 fee or 25% cancellation fee will apply to all orders (whichever is greater). This partially covers the costs we incur in payment processing, restocking (if applicable), freight & warehous costs. You must cancel and arrange for the return of the items within 30 days to our warehouse from the order date. The fees will apply as soon as your order is placed. We strongly urge all customers to ask any questions in advance of ordering. Email email@example.com to request a return - you will receive an email confirming the return address and the amount that will be refunded upon all items being restocked in the same condition as provided (must be in original packaging)
Yes they most certainly do. Designer Plants UV protected range has been diligently tested in laboratories and in the environment for over a decade. Our products are designed to work in hot and cold climates for years to come. We have supplied over 250,000 green wall panels around the world for outdoor usage.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
A tracking number will be provided shortly after ordering so you can see where your order is.
We use a range of transport companies to ensure orders arrive quickly. Most commonly they will be UPS and FedEx for your artificial plant orders. USPS is often used for small samples.
Regular ground shipping for online orders is free USA (mainland wide) via ground / road service.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Please send us a message prior to ordering to discuss your needs so we can recommend the most suitable panel or design for your needs.
Absolutely! All our panels can be cut with scissors so you can make any size you want! You can also simply clip the panels together using the lugs and holes along the edges of each panel.
Generally speaking yes, different words are used interchangeably by different customers so often we will do the same. Please note though the general reference to vertical gardens, green walls or living walls typically refers to more mixed foliage panels, whereas 'hedge' panels are typically a similar foliage.
Yes - all of our UV plant walls are designed to be installed indoors, outdoors or wherever you may desire - just not to be used as grass (to be walked on).
Designer Plants has been operating for well over a decade. We have clients and operations in multiple-countries. We've only been able to achieve this by leading the industry in regards to quality. All of our panels are designed and checked to ensure quality, realism and longevity. Our proprietary RealTex formulation ensures the plants look great for longer.
Yes, as you see the green walls is how they come except with a panel like our stunning Snowy White, which comes with 5 loose plants to be placed exactly where you want them. All other foliage and stems come pre-attached and ready to hang whether it be a boxwood panel, ivy wall, or lush fern panel.
We regularly install onto lots of different surfaces, including glass. We'd usually use a specialist adhesive to bond a timber frame to the glass first - if you've got a tricky project, contact us today and our team of green wall experts will be able to advise on this.
This is a common question, but certainly an easy answer. Simply use water to wash down your plant wall panels. If you're area is very dusty or dirty you can always add a little hand-soap to the water to held move the grime.